Privacy Policy

Last updated: January 2024

Hygge Tea House ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information when you place an order or contact us
• Email address for order confirmations and communications
• Shipping address for order delivery
• Payment information processed through secure third-party payment providers
• Preferences and feedback you choose to share with us

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Improve our products and services
• Send promotional communications if you have opted in
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Shipping providers to deliver your orders
• Payment processors to complete transactions
• Service providers who assist in operating our website
• Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for seven years for tax and accounting purposes.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

Cookies

We use cookies and similar technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: Nyhavn 42, 3rd Floor, 1051 Copenhagen K, Denmark